Our contact details
The ‘eyebright’ is defined as eyebright Ltd (SC367108) or any of its subsidiaries or trading names and any other entity we may legally transfer our rights under these Terms and Conditions. We are registered with the Information Commissioner’s Office (ICO) and our registration reference is Z3139028. We request that all our partners working with our organisation are ICO registered too. This document details the data we collect and your rights.
The type of information we collect
We collect a variety of information. This includes:
What we do with your information
The data we collect helps us to improve our service. Specifically, the information we collect allows us to:
We will share relevant information with our supplier panel in order to achieve accurate prices. We will also share updates with suppliers, analytics software and sub-brokers/ sub-contractors on the progress of your application. If we have a legal obligation to share your information with appropriate authorities we would comply with this request. We store your data on our CRM for as long as you are a potential or current customer.
We record your information on our CRM system. This is securely stored in the cloud and follows our data protection policy. We retain your information. Our website is hosted in the UK and our CRM data is also stored within the UK.
We will inform you that we are collecting information when you access our website. You are entitled to leave our website, at which point we will stop collecting information. When you meet, call or complete an enquiry form on our website you have the right to request this information is not recorded in our CRM system. If we need to share your information to with a third-party (for instance, to obtain a quote) we will inform you in advance. If you decide not to proceed we will not share your information with any third-party.
You also have the right to request a copy of the data we hold for you and your organisation. You can make an information request submission by emailing firstname.lastname@example.org. You have the right to request that your data is amended or deleted from our CRM system. You have the right to object to processing of personal data and the right to request that your data is sent to you or another business.
We will respond within one month of any request being made.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
Write: 44 Speirs Wharf, Glasgow, G4 9TH
Call: 0141 530 4152